Easy to get to, convenient location close enough to instead of in Geneva, the centre and beaches on the lake. Excellent, bright units provided with power shower and a comfortable bed.

I enjoyed good sized and huge room, the bed was large. The breakfast was included, that was a bonus.

Had very very good stay for one night with extremely helpful staff and marvellous location far away from the airport. Location: the hotel was next to tram 12 and public transport

Clean place with decent and very helpful staff and magnificent view of the mountains. Courtesy of the staff. Huge family room, great beds. Comfortable bathrooms with a bath.

Wi-Fi was very poor.

We truly enjoyed this place, as it was the best hotel. The restaurant here was good at -1 floor, we both ordered freshly cooked dishes. There was very comfy bed, an electronic key card, a work desk and satellite TV. The service was friendly.

The continental breakfast with natural orange juice and excellent coffee served, as example is the highlight. It has comfortable and excellent location on the lake, in a safe area. Will be back, the property met requests.

The rooms were well-equipped and modern with private bathroom.

Very good building, we really enjoyed a nice size and well-equipped rooms. Good service, family atmosphere, and the staff was efficient! The location was comfortable and magnificent - not far from many restaurants and shops, Poland and the mountains.

Located in the quiet streets of Annemasse, this hotel offers easy access to both Annemasse and Geneva city centre. The rooms are clean and spacious, with comfortable beds and modern amenities. The friendly staff is always ready to assist with any requests, and the breakfast buffet offers a variety of options to start the day. Guests can also enjoy free tea and coffee in the reception area.

The mattress of the bed I was given had at some point partially collapsed. Was like sleeping on a very small mountain slope. There was a odd and acrid smell from the toilet which gave me a sore throat and headache. And whilst I can normally sleep through the sound of chainsaws, the room was at the front & on the second floor, and the road was quite loud, but there was NO soundproofing. If you want somewhere cheap and want to get into Geneve, there are a couple of options closer to the border (they're also not nice, but budget and easier to get into Switzerland). Otherwise, there's other options around the town. If you have no choice, be VERY particular about the room they assign you.

Rooms were pleasant, reception staff helpful. Nice pizza restaurant just around the corner.

Breakfast was a disaster, hardly any food or drinks left by 9am and no plates or cutlery. The waiting staff weren't particularly friendly but did bring items when asked, eg milk and bread. The coffee machine was broken.

The hotel is conveniently located near local restaurants, has easy access to the motorway, and is close to the main train station. The rooms and bathrooms are clean, and the breakfast is delicious, with plenty of options to choose from. the staff are generally friendly and helpful.

breakdown of communication regrding bookings

There is a lack of Russian-speaking staff.

This hotel offers excellent value for money, providing clean and comfortable rooms with basic amenities, including a comfortable bed. The breakfast provided is extensive, with a nice touch of natural orange juice. The staff is helpful and the location is within walking distance of Annemasse where you can find some nice local restaurants.

All aspects of this hotel were satisfactory.